Terms and conditions


Pin code for automatic access and late check in

First time you’ll arrive to the hotel you’ll find signs in each entrance door (there are 3 entrance doors leading to different rooms). Please check your room number and enter with the pin code sent.

You’ll find the electronic key already inside his slot in the room and you’ll use it for further access. This is a free service. Please note that it is your responsibility to check your email if you mean to do a late check in. If you’ll not be able to access your room because you lost your pin code or you didn’t check your email and you didn’t ask for a new one during reception opening times we’ll be authorized to apply the no show policy and we’ll charge you the first night of your stay.


Within 5-7 days before your check in we will send you pin codes for your room if you mean to make a late check in outside reception time (8AM – 6 PM mo-fri). If you mean to make a late check in it is your responsibility to ask for [email protected] your check in time to receive pin codes for automatic access. You must be sure that you can check your email account before your arrival or  a mobile phone number provided We can’t be sure to answer a phone call in the middle of the nights. Urben is not responsible if you fail to obtain codes that we regularly sent you by email.
Preassignation of rooms is a free service we provide to let customers have late check in and Reception reserves the right to change the assigned rooms (respecting the fare payed as Suite or Comfort room) until the check in time. Customers who refuses the assigned room at check in without any reason will be applied no show policy an will be charged of the first night. 

Infos for automatic check in


urben - location

Latest News

  • Urben Airport Drive: arrive in comfort, style… and budget

    Here’s a new service by Urben. Are you flying into Fiumicino (FCO) or Ciampino (CIA) airports? Just give us a call and a driver will wait for you upon arrival. Here’s the service fees: – Fiumicino: 50 Euros o/w; if you book a return transfer, Urben offers you the same fare of a normal cab […]

    Categories: Exhibitions

  • Spring @ Urben: new amenities & services for your next stay

    Welcome to a great Roman spring! Urben has been working hard to prepare your next stay. First, we have added a new series of amenities, to pamper you during your stay. We have selected for you the natural ingredients and sensitive skin technologies of New York City’s MALIN + GOETZ (www.malinandgoetz.com), to be enjoyed with […]

    Categories: Exhibitions

  • Urben – Family Vacations in Rome

    Urben is a design Hotel located in the heart of Rome where families with children are welcome. Adults and children can experience the thrill of exploring the eternal city. Our rooms are characterized by originality and are equipped to accommodate families. The Comfort rooms 1 and 2 are located on the ground floor and can […]

    Categories: Services

  • How to choose an Eco Hotel in Rome

    Choose an Eco Hotel in Rome as Urben means you are guaranteed to stay in an extremely environmentally friendly, with measures to encourage energy saving and environmental protection. Prefer an Eco Hotel in Rome doesn’t mean sacrificing comfort. Take a look at our Gallery, you will realize how much the quality of design and style […]

    Categories: Eco Hotel Rome

Latest reviews from our customers